Credit Balance Resolution

Credit balances happen in every organization—often from duplicate payments, posting errors, incorrect adjustments, or payer overpayments. Left unresolved, these balances distort financial reporting and create compliance risk. WNL RCM clears your backlog and keeps it clean with a disciplined review process that verifies true overpayments, corrects posting, and documents every action for audit readiness.

What we can do for you?

• Reconcile charges, payments, and adjustments to confirm true credits
• Identify duplicate posting, payer takebacks, and patient overpayments
• Correct misapplied transactions and reclassify balances accurately
• Prepare documentation and process compliant refunds or offsets
• Provide root‑cause insights to prevent future credits

Researching and resolving credit accounts demands time and expertise. Our dedicated specialists investigate each account, determine the cause, and complete the resolution—so your team can focus on patient care and current A/R.